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Junior IT Support Specialist

2 months ago

Calgary, Alberta, Canada Eminence Talent Group Full time
Job Title: Junior IT Support Engineer

We are seeking a highly motivated and knowledgeable Junior IT Support Engineer to join our dynamic team at Eminence Talent Group.

Job Summary:

The ideal candidate will possess a solid understanding of cloud-based IT infrastructures, SaaS applications, and key cloud platforms such as Microsoft Azure, Microsoft 365, and AWS.

Key Responsibilities:
  • Support and maintain cloud-based IT infrastructures and services, including Microsoft Azure, Microsoft 365, and AWS.
  • Manage and troubleshoot web-based applications and CRM platforms.
  • Implement and oversee cyber security measures, including security monitoring and protection tools.
  • Collaborate with senior engineers to design and deploy IT solutions that meet organizational needs.
  • Assist in the development and maintenance of IT policies and procedures.
  • Provide technical support and troubleshooting for end-users and systems.
  • Continuously improve IT processes and systems through innovation and best practices.
Requirements:
  • 5-10 years of experience in IT roles, with a focus on cloud-based infrastructures and security.
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Technical Skills:
  • Strong understanding of cloud platforms such as Microsoft Azure, Microsoft 365, and AWS.
  • Proficiency with web-based applications and CRM platforms.
  • Knowledge of cyber security principles and security monitoring tools.
  • Experience with IT support and troubleshooting.
What We Offer:
  • Competitive salary and performance bonuses.
  • Health, dental, and vision insurance.
  • Flexible working hours and remote work options.

If you are passionate about technology and excited to create innovative IT solutions, we encourage you to apply for this exciting opportunity.