Residential Leasing Coordinator

1 week ago


Victoria, British Columbia, Canada Pacific Cove Properties Full time
Residential Leasing Coordinator

We are seeking a highly organized and customer-focused Residential Leasing Coordinator to join our leasing team at Pacific Cove Properties. As a key member of our team, you will be responsible for executing the leasing process, assisting the Leasing Manager, and providing exceptional service to our future residents.

Key Responsibilities:
  • Welcome and register visitors/prospective residents as guests.
  • Establish rapport with visitors/prospective residents, gathering information about their current living situation and rental preferences.
  • Respond to inbound communications from online rental advertisements in a timely and professional manner.
  • Maintain high standards of professionalism, cleanliness, and organization in our rental offices and display suites.
  • Perform administrative duties, including data entry and emailing daily reports.
  • Document all prospective tenant interactions in our database or software.
  • Open and close display suites as needed.
  • Distribute Rental Centre signage with balloons.
  • Represent Pacific Cove Properties in a professional manner.
  • Coordinate team appointment schedules and follow up with prospects to schedule appointments.
Required Skillsets:
  • Strong computer skills, including proficiency in MS Word, MS Excel, and MS Outlook (CRM experience a bonus).
  • Fluent in the English language, both written and verbal.
  • Excellent organizational and time management skills.
  • Excellent communication and customer service skills.
  • Strong follow-up skills.
  • Ability to exercise tact, diplomacy, and confidentiality at all times.
  • Physical fitness to lift up to 25 lbs and climb stairs when necessary.


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