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Residential Leasing Specialist

2 months ago

Victoria, British Columbia, Canada Pacific Cove Properties Full time
Job Title: Residential Leasing Specialist

Job Summary:

Pacific Cove Properties is seeking a highly motivated and results-driven Residential Leasing Specialist to join our team. As a key member of our leasing team, you will be responsible for executing the lease-up of our premium rental developments in Victoria.

Key Responsibilities:

  • Execute all leasing program related duties, including call campaigns, prospect tours, preparing reports, tenancy agreement execution and management.
  • Emphasize the location, building suite features and benefits, and quote rental prices.
  • Promote current marketing initiatives and incentives to prospective residents.
  • Document all prospect interactions in the appropriate database or software.
  • Proactively qualify residents while matching them with suites that accurately meet their needs.
  • Ensure a strong resident experience from initial contact, screening processes, to move-in day.
  • Proactively ensure leasing targets are met, while filling the building with desirable residents.
  • Ensure website and current ads are up to date, and report any discrepancies to the leasing manager.
  • Answer and quickly respond to all incoming rental inquiries, while adhering to a 30-min response time policy.
  • Contact and follow up with prospects and applicants throughout the leasing process.
  • Take applications and ensure all information is complete, and in an organized fashion.
  • Adhere to internal applicant screening policies.
  • Adhere to the Residential Tenancy Act.

Required Skillsets:

  • Availability to work evenings and weekends.
  • Enjoy working in a fun and fast-paced environment.
  • Strong computer skills: confident in MS Office (CRM experience considered an asset).
  • Fluent in the English language, both written and verbal.
  • Excellent organizational, communication and time management skills.
  • Ability to exercise tact, diplomacy, and confidentiality at all times.
  • Physically fit to lift up to 25 lbs and climb stairs when necessary.
  • Bonus: Solid understanding of the Residential Tenancy Act.

Education and Experience:

  • Preferred 1-3 years of relevant sales or leasing experience.