Business Operations Coordinator

3 hours ago

Toronto, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly motivated and detail-oriented Business Operations Coordinator to join our team at BMO. As a Business Operations Coordinator, you will play a critical role in supporting the day-to-day operations of our business group, ensuring seamless execution of tasks and projects.

Key Responsibilities
  • Provide administrative support to business groups, including coordinating meetings, preparing reports, and maintaining records.
  • Collaborate with internal stakeholders to facilitate delivery of business objectives, ensuring alignment with policies, processes, and controls.
  • Troubleshoot and resolve routine problems, escalating non-routine issues to management as needed.
  • Support change management initiatives, coordinating execution and sustainment activities.
  • Coordinate and schedule work, forecast resource requirements, monitor work quality, and train staff.
  • Provide verbal feedback to team members and input to performance appraisals.
  • Assign tasks within guidelines provided by management.
  • Monitor working behavior and adherence to guidelines.
  • Take immediate action to address serious infractions of policies or regulations.
  • Compile, copy, sort, and file records of office activities and business transactions.
  • Administer a filing system to ensure availability of business and operational reports, forms, and other documentation.
  • Create, maintain, and enter information into databases.
  • Prepare funding approval requests for department projects.
  • Track, verify, and process department budget and capital expenditure invoices.
  • Resolve or escalate invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements.
  • Assist with coordination and processing of work orders for equipment warranties, maintenance, and repairs.
  • Maintain office supplies inventory, check inventory of supply stocks, place and facilitate execution of office supply orders, and verify receipt.
  • Schedule meetings and coordinate applicable audio-visual equipment, catering, room setup, and conference calls.
  • Book travel arrangements and prepare itineraries for management.
  • Answer central phone lines, respond to and resolve or escalate inquiries for resolution.
  • Support development of tailored messaging by writing, editing, and distributing communications materials.
  • Process modifications and updates to departmental procedures for manager's approval.
  • Verify staff timesheets and collect and track staff attendance data.
  • Liaise with internal business units and external vendors to coordinate and implement changes to premises.
Requirements
  • Typically between 2-3 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Certificate in Office Administration is desirable.
  • Strong knowledge and understanding of the business unit's key products and services, processes, and controls.
  • Good understanding of the business unit's risk and regulatory requirements.
  • Good knowledge of office equipment used by the business unit.
  • Solid knowledge and understanding of routine procedures and/or processes of the work team.
  • Strong experience with transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.
  • Specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem-solving skills - Good.
What We Offer

BMO offers a competitive salary range of $37,500.00 - $69,500.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We are committed to an inclusive, equitable, and accessible workplace, and we strive to help our employees grow and make an impact from day one.

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