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Customer Service Representative

2 months ago

Fredericton, New Brunswick, Canada CSN Collision Full time
Job Title: Customer Service Representative

CSN Collision is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient experience for our clients.

Key Responsibilities:
  • Greet and process customers in a professional and courteous manner.
  • Communicate effectively with customers, ensuring their needs are met and exceeded.
  • Manage customer relationships, building trust and loyalty through excellent service.
  • Process customer transactions, including payments and insurance claims.
  • Collaborate with colleagues to ensure seamless communication and a positive customer experience.
Requirements:
  • 3-5 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of customer service principles and practices.
  • Valid driver's license.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a reputable and established company.

CSN Collision is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.