Customer Service Representative

13 hours ago


Fredericton, New Brunswick, Canada CSN Collision Full time
Job Title: Customer Service Representative

CSN Collision is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient experience for our clients.

Key Responsibilities:
  • Greet and process customers in a professional and courteous manner.
  • Communicate effectively with customers, ensuring their needs are met and expectations are exceeded.
  • Manage customer relationships, building trust and loyalty through excellent service.
  • Process customer transactions, including payments and insurance claims.
  • Collaborate with colleagues to ensure seamless communication and efficient workflow.
Requirements:
  • 3-5 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of software applications.
  • Valid driver's license.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

CSN Collision is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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