Department Store Supervisor

2 months ago


Lethbridge, Alberta, Canada Lethbridge Dairy Mart Ltd. Full time
Job Summary

We are seeking a highly skilled and experienced Department Store Supervisor to join our team at Lethbridge Dairy Mart Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Train Staff: Lead and motivate a team of sales floor staff, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Cash and Inventory: Ensure accurate cash handling, manage inventory levels, and maintain a high level of stock accuracy.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive shopping experience.
  • Conduct Performance Reviews: Regularly review staff performance, providing feedback and coaching to help them improve their skills and meet sales targets.
Requirements
  • 1-2 Years of Retail Experience: Proven track record of success in a retail environment, with experience in supervisory or management roles.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with staff, customers, and management.
  • Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on customer service and sales growth.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced retail environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including dental, health, and vision care benefits.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within our company.
  • Support for Newcomers and Refugees: Support for newcomers and refugees, including foreign credential recognition and mentorship opportunities.


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