Front Desk Representative
7 days ago
We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Terrace Inn and Terrace Inn Liquor Store.
Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the front desk area. This is a great opportunity for someone who is passionate about delivering excellent service and working in a fast-paced environment.
Key Responsibilities:- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Secondary (high) school graduation certificate
- Will train
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
The Front Desk Agent will work in a fast-paced environment with a high level of customer interaction. The ideal candidate will be able to multitask, work well under pressure, and maintain a positive attitude in a dynamic environment.
What We Offer:We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
How to Apply:If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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