Assistant Store Manager

4 weeks ago

Montreal, Quebec, Canada Under Armour, Inc Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Under Armour. As a key player on our store leadership team, you will support the Store Manager in achieving operational excellence and profitability. This role serves as a key backup to the Store Manager and supports day-to-day operations while leading and coaching teammates.

Key Responsibilities
  • Support the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
  • Recruit, hire, coach and retain a high-performing team
  • Analyze daily sales trends to make real-time strategic business decisions
  • Manage payroll and schedule adjustments to maximize productivity
  • Direct merchandising moves to maximize presentation and maintain brand standards of an organized and appealing sales floor
  • Understand loss prevention standards and monitor store audit compliance and results
  • Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business
Requirements
  • At least 18 years old
  • High school degree or equivalent
  • 1 year of management experience, preferably in a retail environment
  • Available to work 40 hours a week, including evenings, weekends, and holidays
  • Comfortable with technology (such as hand-held and mobile devices)
  • Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
Perks and Benefits
  • Generous employee discount (50% off full-price items and 30% off sale items)
  • Medical, dental and vision benefits
  • Monthly bonus incentive pay eligibility
  • Paid time off and holiday pay benefits
  • Work-Life Assistance Program to support health, personal, family or work-related challenges
  • Opportunities for professional development and advancement

The Assistant Store Manager assists in driving the achievement of sales goals, profitability and other Key Performance Indicators while performing day to day operations. In the absence of the Store Manager, the Assistant Store Manager assumes their responsibilities.

Your Impact
  • Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
  • Effectively use technology to enhance athlete engagement and drive the achievement KPIs
  • Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests

Brand image & Customer Experience

  • Act as the leader on duty by modeling customer service standards and selling behaviors
  • Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store
  • Communicate clear expectations for achieving brand standards

Retail Operations

  • Oversee daily operational procedures
  • Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
  • Support/Lead the handling of merchandise through reporting and sales
  • Responsible for leading and/or supporting visual directives including mapping and floor sets
  • Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities
  • Reviews store audit compliance and shrink results against company loss prevention standards
  • Deliver a compelling vision and purpose encompassing UA's Core Competencies, and functional behaviors
  • Communicate clear expectations for achieving performance, and behavior standards
  • Build and support relationships with teammates, peers, and leadership to lead positive change
  • Partner with the Store Manager to execute performance management tools
  • Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance
  • Recognize and resolve teammate performance issues
  • Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions
  • Assist with the teammate lifecycle through recruitment, training, and development of teammates
  • Hold teammates accountable related to employment practices and policies
  • Proactively seek personal learning and development opportunities to build leadership skill set
  • Partner with Store Manager on reinforcement of Under Armour Policies and Procedures
  • Lead/Support a Division of Responsibility (DOR) to assist with the overall efficiency of the store

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