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District Pharmacy Manager
2 months ago
We are seeking a highly skilled and experienced Pharmacy District Manager to lead our pharmacy operations in the Halifax and southshore region.
Key Responsibilities- Drive employee engagement and customer experience within the district by coaching, developing, and empowering teams.
- Review employee and customer engagement results, develop overall action plans, and coach according to market insights.
- Inspire a positive, customer-oriented culture and develop customer service KPIs.
- Lead Pharmacy Managers and oversee management development, including selection, training, performance management, and compensation.
- Own succession planning and performance management.
- Execute district team strategy, ensuring alignment with functional strategy.
- Monitor Key Performance Indicators (KPIs) to measure success.
- Communicate with leader/team to provide KPI and strategy updates.
- Own implementation of external compliance, including Integrated Health Management and Food Safety and/or Pharmacy regulations within district.
- Own the execution of internal programs to drive store, product, labour, and customer service standards within district.
- Drive implementation of Corporate Social Responsibility initiatives and district involvement in the community.
- Own district Income/Profit and Loss and drive performance to meet targets within Department.
- Own development of district business plans to drive sales/business growth.
- Lead capital projects.
- Oversee plan vs. actual performance.
- An Undergraduate Degree and a minimum of 8 years of relevant experience.
- Full knowledge of store operations pharmacy regulations.
- Full knowledge of business processes tools.
- Knowledge of union contracts and franchise business models.
- Full knowledge of company policies and procedures.
- Proficient use of Microsoft Office Suite.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
