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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at RK Sweets & Restaurant. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, maintaining high standards of food quality and customer service, and leading a team of staff to achieve our business objectives.
Key Responsibilities- Leadership and Team Management
- Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
- Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and continuous improvement.
- Operations and Logistics
- Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
- Ensure that food and service meet quality control standards, maintaining a clean and safe environment for customers and staff.
- Prepare budget and cost estimates, monitoring expenses and identifying areas for cost savings.
- Customer Service and Relations
- Address customers' complaints or concerns, providing exceptional service and resolving issues promptly.
- Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business decision-making.
- Reporting and Administration
- Prepare and submit reports, highlighting key performance indicators and areas for improvement.
- Prepare food order summaries for the chef, ensuring seamless communication and coordination.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a similar role.
- Work Conditions and Physical Capabilities
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Standing for extended periods.
- Physically demanding.
- Personal Suitability
- Client focus.
- Efficient interpersonal skills.
- Flexibility.
- Team player.
- Government Programs
- Recognized employer.
- Langue de travail: Anglais.
- Heures de travail: 40 hours per week.
