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Quote Desk Coordinator

2 months ago

Toronto, Ontario, Canada TERAGO Full time
{"Job Title": "Quote Desk Coordinator", "Job Description": "Job Summary

TERAGO is seeking a highly motivated and organized Quote Desk Coordinator to support the Channel and Retail Sales teams. The successful candidate will provide customer quotes and respond to customer inquiries, adhering to TERAGO's Presales process and delivering an excellent customer experience.

Key Responsibilities
  • Provide timely and accurate responses to quote requests through the TERAGO quote desk.
  • Adhere to TERAGO's Presales process and ensure seamless communication with Channel partners and Sales Team.
  • Create and update opportunities in CRM (SalesForce) and track progress in JIRA.
  • Communicate effectively with stakeholders to gather additional requirements and resolve issues.
  • Perform other duties as required to support the Sales Team.
Requirements
  • Post-secondary education or relevant experience.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
  • 1-3 years of customer experience, support, or sales support roles.
  • Training in JIRA is an asset.
What We Offer

TERAGO is an Equal Opportunity Employer and welcomes applications from all interested and qualified candidates. We provide accommodations throughout the recruitment process to applicants with disabilities.

"}