Client Engagement Manager

6 days ago

Toronto, Ontario, Canada The First Nations Financial Management Board (FMB) Full time
Job Description

Job Title: Relationship Development Specialist

Job Summary:

The First Nations Financial Management Board (FMB) is seeking a highly skilled Relationship Development Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, stakeholders, and partners.

Key Responsibilities:

  • Client Engagement: Develop and implement effective client engagement strategies to build strong relationships with our clients, including First Nations, Indigenous organizations, and other stakeholders.
  • Relationship Building: Foster and maintain relationships with key stakeholders, including Chief and Council, to understand their needs and objectives.
  • Communication: Provide regular updates and reports to stakeholders on the progress of our initiatives and programs.
  • Collaboration: Work closely with our business lines, including Capacity Development and Intervention, Standards and Certification, and other teams to ensure seamless delivery of our services.
  • Stakeholder Relations: Develop and implement a stakeholder relationship strategy to promote the FMB and its services.
  • Event Planning: Plan and coordinate events, conferences, and industry functions to promote the FMB and its services.
  • Reporting: Provide regular reports to stakeholders on the progress of our initiatives and programs.

Qualifications:

  • Education: Bachelor's degree in Business Administration or related field.
  • Experience: Minimum 5 years' experience in a business development related role, ideally working with First Nations.
  • Indigenous Cultural Awareness: Essential.
  • Language Skills: Superior communication skills and an excellent command of written and spoken English; French language skills an asset.
  • Technical Skills: Intermediate to advanced working knowledge of MS Suite and Customer Relationship Management software.

Work Conditions:

  • Location: Based in Thunder Bay, ON.
  • Travel: Requires extensive regional and sometimes national travel.
  • Work Schedule: Evening and weekend work may be required occasionally.

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