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Client Engagement Specialist

3 months ago

Toronto, Ontario, Canada Macmillan Full time

Become a vital part of our team at Macmillan Learning as a Client Engagement Specialist.

Key Responsibilities:

  • Establish daily outreach plans for client interactions
  • Conduct interviews in accordance with established training protocols
  • Ensure timely delivery of promotional materials
  • Maintain accurate records in the CRM system
  • Travel to designated client locations for engagement meetings
  • Enhance sales techniques to effectively promote our offerings
  • Support clients within assigned regions
  • Provide necessary sales tracking and reporting
  • Offer insights on market dynamics and competitive landscape
  • Participate in industry conferences and sales gatherings
  • Effectively manage sampling and travel budgets
  • Oversee operational costs within the territory

Required Qualifications:

  • Bachelor's Degree
  • Experience in direct sales
  • Capability to work autonomously as well as collaboratively
  • Strong communication abilities
  • Computer proficiency
  • Valid driver's license
  • Willingness to travel
  • Proven track record in sales performance

Compensation: $70,000 - $80,000 annually

Employment Status: Exempt

Physical Demands:

  • High level of focus and multitasking
  • Ability to lift up to 35 lbs. of materials
  • Walk up to 5 kilometers daily
  • Endure prolonged periods of sitting or standing at events
  • Capability to travel and drive for extended durations

Employee Benefits:

  • Company Car Allowance
  • Competitive salary and bonus structure
  • Comprehensive Health Benefits (Medical, Dental, Vision)
  • Retirement Savings Plan (RRSP)
  • Generous paid leave and holidays
  • Employee Assistance Program
  • Life and Accidental Death & Dismemberment insurance