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Retail Store Manager

2 months ago

Abbotsford, British Columbia, Canada Hans Bros. Enterprises Ltd. Full time
About the Role

Hans Bros. Enterprises Ltd. is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of retail staff, including hiring, training, and performance management.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient stockroom operations.
  • Customer Service: Provide exceptional customer service, resolving issues and responding to customer inquiries in a timely and professional manner.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for growth.
  • Store Operations: Ensure the store is clean, organized, and well-maintained, adhering to company standards and policies.
  • Culture and Diversity: Foster a welcoming and inclusive work environment, providing diversity and cross-cultural training to employees.
  • Support for Newcomers and Refugees: Provide awareness training to employees to create a welcoming work environment for newcomers and refugees.
  • Support for Youths: Provide awareness training to employees to create a welcoming work environment for youth.
  • Support for Indigenous People: Provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
Requirements
  • 1 year to less than 2 years of experience in a retail management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and retail management software.