Multilingual Customer Service Representative

4 days ago


Gatineau, Quebec, Canada Randstad Full time

We are seeking a skilled Multilingual Customer Service Representative to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and other communication channels.

About the Role

This is a fantastic opportunity for individuals who enjoy interacting with people from diverse backgrounds and cultures. You will work closely with our team to resolve customer inquiries, provide product information, and address any issues that may arise.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to maintain a professional demeanor in a fast-paced environment.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Provide product information and resolve customer complaints
  • Work collaboratively with the team to achieve sales targets
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Basic computer skills and familiarity with customer relationship management software
What We Offer

We offer a competitive salary of $**$45,000 - $60,000 per year**, depending on experience, as well as opportunities for career growth and development. Our office is located in the heart of Ottawa, with easy access to public transportation and amenities.



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