Customer Service Representative

1 month ago


Gatineau, Quebec, Canada Randstad Full time

We are seeking a skilled Customer Service Representative to join our team as a Claims Agent. This is a unique opportunity to leverage your customer service expertise while expanding your skillset in a dynamic environment.

As a Claims Agent, you will be responsible for delivering exceptional customer service to clients, resolving issues efficiently, and providing solutions that meet their needs. If you have experience in a call center or high-volume customer service role, we encourage you to apply.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to navigate complex situations with ease. You will work collaboratively with our team to ensure seamless customer experiences.

With a competitive salary of $50,000 - $65,000 per year, this is an excellent opportunity to advance your career in a growing industry. Located in the heart of Ottawa, just west of downtown, you will enjoy a dynamic work environment and opportunities for growth and development.

Key responsibilities:

  • Provide top-notch customer service via phone, email, and chat
  • Resolve claims and issues in a timely and professional manner
  • Collaborate with internal teams to ensure efficient issue resolution
  • Analyze and resolve complex customer complaints

This is a fantastic opportunity to join a leading company like Randstad and take your customer service skills to the next level. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous paid time off policy.



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