Facility Operations Specialist

2 weeks ago

Vancouver, Canada BGIS Full time

About Us

BGIS is a leading provider of customized facility management and real estate services. With over 6,500 professionals globally, we focus on enabling innovation through our services while seeking new opportunities to support our clients' businesses.

We manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, the Middle East, Australia, and Asia.

Job Summary

BGIS seeks a Facility Manager II to join our team. This role ensures client facilities are operated and maintained cost-effectively, safely, and efficiently according to the operating parameters of the Statement of Work and management contract.

This position is accountable for the management, financial, and operational performance of a facility or group of facilities within a region. The Facility Manager II serves as the primary BGIS Canada representative for day-to-day contact with the Client and Tenants regarding the performance of the contract.

Key Responsibilities

  • Financial Management: Responsible for developing budgets (O&M, Transaction {rents etc.} and capital project expenditures) and defending the logic to superiors and clients using BGIS Canada financial reports. Perform monthly budget analyses and reforecast allocations as necessary.
  • Meet annual targets as per contractual performance indicators.
  • Manage facilities with square footage between 500,000 and one million. Properties have multiple tenants and moderately complex building operations components e.g. HVAC system, life safety system etc.
  • Liaison with Client and Tenant on day-to-day facility management activities.
  • Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
  • Ensure compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, building code, and health and safety issues by applying cursory knowledge of legislation related to these areas.
  • Subcontracts for services and goods:
  • Prepare tender documents for RFP, tender, and analyze bids.
  • Negotiate best possible terms and prepare contract documents.
  • Approve service contracts up to authority level.
  • Monitor subcontractor performance.
  • Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation, and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Admin Assistants, Facility Manager I etc.
  • Prepare strategic analysis of properties considering financial indicators, market analysis, and long-term project plans.
  • Monitor service level requests from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.

Annual Building Inspection (ABI)

  • Perform annual inspection of all sites and evaluate the condition of all building components.
  • Derive a project plan.

Tenant Service Work

  • Evaluate tenant requests and demonstrate expertise by recommending cost-saving or otherwise more beneficial alternatives.

Performance Evaluators

  • Monitor results of various contract service performance indicators and develop action plans for deviations.
  • Meet all service level performance indicators.
  • Perform simple cost-benefit analysis.
  • Other duties as assigned.

Requirements

  • Three to Five years' experience in a property/facility management environment.
  • Community college diploma or equivalent training (e.g. RPA, CET).
  • Excellent people management skills.
  • Self-starter, willing to learn, able to work independently.
  • Excellent business management/development skills.
  • Excellent at planning and organizing.
  • Strong negotiation skills.
  • Knowledge of building standards and requirements.
  • Strong analytical and problem-solving skills.
  • Superior communication and facilitation skills required to advise and influence clients.
  • Strong computer skills.
  • Strong customer focus.
  • Strong technical knowledge.
  • Ability to multitask and meet strict deadlines under pressure.

Certifications and Professional Accreditation

  • Certified Facility Manager through International Facility Management Association (IFMA).
  • Certified Property Manager through Institute of Real Estate Management.
  • Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
  • Real Property Administrator through Building Owners and Managers Institute (BOMI).

This is a regular, full-time position with a salary range of $63,000 - $78,000 per annum. The starting salary will be based on the successful candidate's competencies, including but not limited to experience, education, and performance related to this role.

At BGIS, we believe that diversity and inclusion is a key business driver, woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success.

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