MMS Documentation Specialist

4 weeks ago


Oakville, Ontario, Canada Randstad Canada Full time
Job Title: MMS Documentation Clerk

We are seeking a highly skilled MMS Documentation Clerk to join our team at Randstad Canada. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the financial services industry.

Responsibilities:
  • Provide high-quality documentation support to clients, including creating and verifying Solicitor profiles and corresponding with banks and lawyers.
  • Assist clients with escalation and general inquiries, and meet and exceed their needs and expectations.
  • Monitor follow-up mailboxes and process confirmations and post follow-up documentation.
  • Assist with incoming mail and final documentation as required.
Requirements:
  • Bilingual (French) is an asset.
  • Exceptional customer service skills and experience working in a call center.
  • Experience working in a law firm or bank is an asset.
  • Strong communication skills and ability to multitask.
  • Team player with a strong attention to detail.
What We Offer:
  • A full-time 6-month contract opportunity with the possibility of becoming a permanent role.
  • A competitive salary of $38,000.
  • A great working environment with a reputable organization.
  • Opportunities for professional growth and development.

Randstad Canada is committed to fostering a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.


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