Chief Sales Ambassador

3 weeks ago


Toronto, Ontario, Canada Pandora Full time
About the Role

As a valued member of our team, you will play a crucial role in delivering exceptional customer experiences and driving sales success in-store.

Company Overview

Pandora designs, manufactures, and markets high-quality jewellery at affordable prices. With over 27,000 employees worldwide, we have a strong presence in more than 100 countries through 6,500 points of sale, including over 2,700 concept stores.

Salary & Benefits

We offer a competitive salary, ranging from $65,000 to $85,000 per annum, depending on experience. Additionally, you can expect bonus potential, k options, and service credits as part of our comprehensive benefits package.

Job Description

In this role, you will be responsible for:

  • Demonstrating a deep understanding of our brand, culture, and product, taking pride in delivering exceptional customer experiences.
  • Providing support to both managers and sales associates, instrumental to the delivery of our success in-store.
  • Maintaining a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
  • Embodying our brand philosophy, ensuring that every guest interaction reflects our core values and leaves a lasting impression.
Requirements & Qualifications

To succeed in this role, you should have:

  • A minimum of 2 years of experience in a high-performance selling environment.
  • Developed communication skills with a sense of care, charm, and captivation, able to connect with people at all levels of the organization.
  • Sharp business acumen and analytical thinking, with the ability to show and deliver positive results.
  • Excellent time management skills, with the ability to set and adjust priorities while delegating tasks effectively.
  • Knowledge of Microsoft Office Suite, KWI, POS systems, and applicant tracking systems.
About Pandora NAM

The Pandora team in the USA consists of over 10,000 employees working across various locations, including the hub office in Baltimore, Maryland, logistics centers, field positions, and owned and operated stores.

Work-Life Balance

This role requires flexibility, with a work schedule that includes nights, weekends, and holidays. You will be required to stand for extended periods and adapt to a fast-paced environment.


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