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Property Portfolio Coordinator

2 months ago

Vancouver, British Columbia, Canada BC Housing Full time

Job Summary

The Property Portfolio Assistant plays a vital role in supporting tenants and Property Portfolio Managers at BC Housing. This position involves providing exceptional customer service, ensuring accurate rent calculations, and maintaining up-to-date records of housing stock and services.

Key Responsibilities

  • Assist tenants and Property Portfolio Managers with rent-related inquiries and issues
  • Accurately document and maintain tenant records, including rents, subsidies, and services
  • Analyze and interpret tenant and housing records to ensure accuracy and initiate corrective action when necessary
  • Collaborate with colleagues to resolve complex issues and provide excellent customer service
  • Stay up-to-date with BC Housing's systems, databases, and policies to ensure compliance and efficiency

Requirements

  • High school graduation plus completion of post-secondary courses in business or program administration
  • Considerable related experience in a comparable environment
  • Or an equivalent combination of education, training, and experience acceptable to the Employer
  • Working knowledge of business and program administration rules, practices, and procedures
  • Proficient in office systems, operating procedures, and computer applications, including MS Office
  • Excellent communication, teamwork, and interpersonal skills
  • Ability to manage files, organize confidential documentation, and handle sensitive situations
  • Ability to work efficiently, independently, and within a team

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package