Customer Service Representative
4 weeks ago
We are seeking a highly skilled Bilingual Service Availability Representative to join our team at a top 5 bank. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.
Key Responsibilities:
- Provide top-notch customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve complex customer issues
- Meet or exceed performance metrics and quality standards
What We Offer:
- A competitive hourly rate of $21.50
- A rotational shift schedule with changes every 2 weeks
- The opportunity to work with a top 5 bank and gain valuable experience in the financial services industry
Requirements:
- Excellent customer service skills and a strong ability to communicate effectively
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving skills and a willingness to learn and grow
About the Role:
This is a 24-month contract position with a high chance of extension and conversion to a permanent opportunity. If you are a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply.
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