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Senior HCM Reporting Specialist

2 months ago


Toronto, Ontario, Canada Workday, Inc. Full time

About the Role:

 

Are you a data-driven professional with a passion for helping customers get the most out of Workday? Do you have experience in HCM reporting and analytics, and a desire to join a team of experts who share your enthusiasm?

The Workday Success Plans team is looking for a skilled Senior HCM Reporting Specialist to join our team of professionals who work directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application.

Key Responsibilities:

  • Deliver small scope consulting in response to customer requests, providing configuration guidance, demonstrations, considerations, tips & tricks.
  • Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements.
  • Clearly and effectively communicate responses and value to customers.
  • Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
  • Provide one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
  • Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
  • Complete and maintain product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
  • Keep up to date with industry practices and the ability to engage with our customers on those topics.
  • Help drive the creation of new programs to drive customer feature adoption.

 

About You:

Basic Qualifications (Must Haves) - Senior HCM Reporting Consultant

  • 5+ years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications.
  • 3+ years of proven ability building and maintaining Workday HCM Reporting & Analytics.

Basic Qualifications (Must Haves) - HCM Reporting Consultant

  • 3-5 years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications.
  • 1-3 years of experience building and maintaining Workday HCM Reporting & Analytics.

Other Qualifications:

  • Workday Certification in at least one of the following: Report Writer, Composite Reports, Prism Analytics.
  • Experience with Workday.
  • IT implementation experience.
  • Experience with Workday HCM is a plus.
  • Ability to gain a thorough understanding of Workday concepts as new features are released.
  • Ability to distill complex concepts into understandable presentations for our customers.
  • Ability to multitask and work on multiple engagements and deliverables simultaneously.
  • Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making.
  • Bachelor's degree.
  • 10% Travel.