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Aviation Customer Service Representative

2 months ago

Masset, Canada Executive Aviation Full time

Are you passionate about delivering exceptional customer experiences in the aviation industry?

Executive Aviation is seeking a Customer Service Agent to join our team at the Masset Airport (ZMT). As a key member of our customer service team, you will be responsible for providing top-notch service to passengers, ensuring a seamless travel experience.

Key Responsibilities:

  • Greet and assist passengers with check-in, baggage handling, and other travel-related needs
  • Follow airline-specific policies and procedures to ensure efficient and safe operations
  • Collaborate with airline crew and other airport staff to provide excellent customer service
  • Enforce airport and airline policies, ensuring a safe and secure environment for all passengers
  • Perform other duties as assigned to support the smooth operation of the airport

Requirements:

  • At least 2 years of customer service experience, preferably in an airport or aviation-related setting
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Flexibility to work a variety of shifts, including early mornings, evenings, weekends, and holidays

What We Offer:

Executive Aviation is proud to offer competitive wages, excellent flight benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.