Customer Service Representative

1 month ago


Masset, Canada Executive Aviation Full time
Customer Service Agent Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent at the Masset Airport.

About the Role

This is a permanent casual position that requires flexibility to work a variety of shifts, including early mornings, days, late evenings, weekends, and holidays.

Key Responsibilities

  • Greet and assist passengers in a professional and courteous manner
  • Follow airline-specific check-in policies and procedures
  • Ensure proper security clearances are in place
  • Provide pre-flight first class or priority seating grooming for flights
  • Manage passenger boarding as per airline procedures
  • Understand flight document requirements and carry-on allowances
  • Work collaboratively with airline crew to ensure a smooth passenger experience
  • Enforce airline and airport policies and procedures to passengers
  • Perform other duties as assigned

Requirements

  • At least 2 years of customer service experience
  • Previous airport experience is an asset
  • Strong communication and interpersonal skills

What We Offer

Executive Aviation is proud to offer a competitive wage range of $20.00-$23.60/hour, as well as fantastic flight benefits and great EA Travel perks.

We are committed to providing our employees with opportunities for growth and development, and we are excited to have you join our team



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