Customer Service Representative
4 weeks ago
Are you passionate about delivering exceptional customer experiences in the aviation industry?
Executive Aviation is seeking a Customer Service Agent to join our team at the Masset Airport (ZMT) in Masset. As a key member of our customer service team, you will be responsible for providing top-notch service to passengers, ensuring a seamless travel experience.
Key Responsibilities:
- Greet and assist passengers with check-in, baggage handling, and other travel-related needs
- Follow airline-specific policies and procedures to ensure efficient and safe operations
- Provide pre-flight grooming and amenities for first-class or priority seating passengers
- Manage passenger boarding and ensure compliance with airline and airport regulations
- Collaborate with airline crew and other airport staff to provide exceptional customer service
- Enforce airline and airport policies and procedures to maintain a safe and secure environment
Requirements:
- At least 2 years of customer service experience, preferably in the aviation industry
- Previous airport experience is an asset
- Flexible availability to work shift work, including early mornings, days, late evenings, weekends, and holidays
- Strong communication and interpersonal skills
What We Offer:
Executive Aviation is proud to offer competitive wages, fantastic flight benefits, and great EA Travel perks. We're committed to helping our employees grow and reach their career goals.
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