Restaurant Operations Manager

4 weeks ago


Red Deer, Alberta, Canada Red Swan Pizza Full time

Restaurant Operations Manager

At Red Swan Pizza, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to achieve excellent customer service and sales results.

Key Responsibilities:

  • Analyze budget to boost and maintain the restaurant's profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations and make adjustments as needed
  • Modify food preparation methods and menu prices according to the restaurant budget
  • Monitor revenues to determine labour cost
  • Plan and organize daily operations, including staff scheduling and inventory management
  • Supervise staff and provide coaching and feedback to improve performance
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews and provide feedback to staff
  • Cost products and services
  • Organize and maintain inventory, including ordering and receiving supplies
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns and provide excellent customer service
  • Plan, organize, direct, control and evaluate daily operations

Work Conditions and Physical Capabilities:

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Standing for extended periods
  • Large workload
  • Overtime required

Personal Suitability:

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Experience:

  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 36 to 44 hours per week


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