Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager
At Red Swan Pizza, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to achieve excellent customer service and sales results.
Key Responsibilities:
- Analyze budget to boost and maintain the restaurant's profits
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
- Evaluate daily operations and make adjustments as needed
- Modify food preparation methods and menu prices according to the restaurant budget
- Monitor revenues to determine labour cost
- Plan and organize daily operations, including staff scheduling and inventory management
- Supervise staff and provide coaching and feedback to improve performance
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews and provide feedback to staff
- Cost products and services
- Organize and maintain inventory, including ordering and receiving supplies
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Participate in marketing plans and implementation
- Address customers' complaints or concerns and provide excellent customer service
- Plan, organize, direct, control and evaluate daily operations
Work Conditions and Physical Capabilities:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Standing for extended periods
- Large workload
- Overtime required
Personal Suitability:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Experience:
- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 36 to 44 hours per week
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