Transportation Coordinator

5 days ago


Iroquois Falls, Ontario, Canada Driver Full time

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day Our team includes Transco, Total Transportation, Maggies Paratransit, and GVC II. We prioritize employee safety and innovation; our employees create and implement advanced training and technology for the transportation industry.

About the Role

The Transportation Coordinator is responsible for dispatching buses, ensuring on-time route performance, and counseling drivers and monitors. This role requires effective communication, customer service, and problem-solving skills.

Key Responsibilities
  • Oversee all routes and scheduling of buses
  • Counsel and coach drivers and monitors
  • Handle heavy phone and radio traffic
  • Address scheduling and driver complaints, reporting to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customers
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Perform back-up driver duties or miscellaneous clerical tasks as needed
  • Complete special projects and assist with supervision of day-to-day operations
Requirements
  • 3-5 years experience
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literacy
  • Subject to background check

We offer a competitive salary range of $45,000 - $65,000 per year, depending on location and experience. If you are a motivated individual with excellent communication skills, apply today to become part of our team

We strive to attract and retain a diverse workforce and promote an inclusive culture that supports future growth for all. First is an equal opportunity employer and committed to providing reasonable accommodation throughout the hiring process.



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