Transportation Coordinator
5 days ago
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day Our team includes Transco, Total Transportation, Maggies Paratransit, and GVC II. We prioritize employee safety and innovation; our employees create and implement advanced training and technology for the transportation industry.
About the RoleThe Transportation Coordinator is responsible for dispatching buses, ensuring on-time route performance, and counseling drivers and monitors. This role requires effective communication, customer service, and problem-solving skills.
Key Responsibilities- Oversee all routes and scheduling of buses
- Counsel and coach drivers and monitors
- Handle heavy phone and radio traffic
- Address scheduling and driver complaints, reporting to Operations Supervisor/Contract Manager
- Serve as primary communication liaison with major contracted customers
- May handle charter reservations, billing, or driver payroll
- Provide solutions to drop-off and pick-up problems
- Perform back-up driver duties or miscellaneous clerical tasks as needed
- Complete special projects and assist with supervision of day-to-day operations
- 3-5 years experience
- High school diploma or equivalent
- Basic knowledge of radio dispatch equipment
- Excellent communication and customer service skills
- Ability to deliver under time constraints and deadlines
- Previous terminal operations, dispatch, or driver experience
- Computer literacy
- Subject to background check
We offer a competitive salary range of $45,000 - $65,000 per year, depending on location and experience. If you are a motivated individual with excellent communication skills, apply today to become part of our team
We strive to attract and retain a diverse workforce and promote an inclusive culture that supports future growth for all. First is an equal opportunity employer and committed to providing reasonable accommodation throughout the hiring process.
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