Restaurant Operations Manager

3 weeks ago

St Catharines, Ontario, Canada WIND RESTAURANT Full time
Restaurant Operations Manager Job Description

At WIND RESTAURANT, we are seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we provide exceptional customer service and maintain high standards of quality and efficiency.

Key Responsibilities:
  • Determine Service Offerings and Operational Procedures: Develop and implement operational procedures to ensure seamless service delivery.
  • Financial Management: Balance cash, complete balance sheets, and manage cash reports and related forms.
  • Performance Reviews: Conduct regular performance reviews to ensure team members are meeting expectations.
  • Cost Management: Analyze and manage costs associated with products and services.
  • Regulatory Compliance: Ensure compliance with provincial/territorial liquor legislation and regulations.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and optimize stock levels.
  • Health and Safety: Ensure that health and safety regulations are followed at all times.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction.
  • Event Management: Manage events and functions to ensure smooth execution.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements:
  • Education: College/CEGEP degree or equivalent.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Supervision: 3-4 people.
  • Computer and Technology Knowledge: Proficient in electronic cash registers and point of sale systems.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of sitting, standing, walking, and standing for extended periods.
  • Personal Suitability: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, team player, and ability to multitask.

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