Key Holder

4 weeks ago

Edmonton, Alberta, Canada Estée Lauder Companies Full time
Key Holder - The Estée Lauder Companies Store - 28 Hrs - Edmonton, ABJob Summary

We are seeking a highly motivated and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the Store. As a Key Holder, you will play a key role in leading by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

Key Responsibilities:
  • Lead by example, modeling behaviors that inspire the sales team to provide exceptional customer service
  • Support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the Store
  • Carry out essential start and end of day cash reconciliation
  • Open and close the store on a rota basis
  • Provide coaching and mentoring to the sales team to achieve sales and customer service targets
  • Use retail and cash handling experience to drive sales and customer service excellence

Requirements

To be successful in this role, you will need:
  • Proven retail experience, preferably within cosmetics
  • The ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Ability to provide proof of right to live and work in the country, if invited to attend for interview

What We Offer

The Estée Lauder Companies offers a competitive remuneration and benefits package, including:
  • Hourly range: $19.40 to $29.15 (depending on qualifications, skills, experience, and/or budget)
  • Health insurance coverage
  • Wellness and family support programs
  • Life and disability insurance
  • Retirement savings plans
  • Education-related programs
  • Paid holidays and vacation time
  • Incentive compensation programs (role eligibility may vary based on terms of the respective plan(s))

Equal Opportunities Employer

The Estée Lauder Companies is an equal opportunities employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment. Accommodations for job applicants with disabilities are available on request.

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