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Senior Retail Operations Manager
1 month ago
We are seeking an experienced Senior Retail Operations Manager to join our team at 1st Choice Motors. In this role, you will oversee the daily operations of our retail business, ensuring that all aspects of the store run smoothly and efficiently.
Key Responsibilities:- Assign tasks and duties to sales staff to ensure maximum productivity.
- Authorize payments by cheque and manage cash handling procedures.
- Approve returns and exchanges of merchandise to maintain high customer satisfaction.
- Sell products effectively, utilizing strong communication skills to meet sales targets.
- Prepare regular reports on sales volumes, merchandising strategies, and personnel matters.
- Resolve issues promptly, including customer complaints, supply chain disruptions, and employee conflicts.
- Organize and maintain inventory levels to minimize stockouts and overstocking.
- Supervise and coordinate activities of a team of 3-4 employees.
This is a fast-paced role that requires working under pressure in a dynamic retail environment. You must be able to multitask, prioritize tasks, and maintain attention to detail while working in a combination of sitting, standing, and walking positions.
Requirements:- Bachelor's degree or equivalent experience.
- At least 1 year of experience in a supervisory or management role in retail.
- Excellent communication, leadership, and problem-solving skills.
- Able to work independently and as part of a team.
- Familiarity with point-of-sale systems and cash handling procedures.
As a Senior Retail Operations Manager at 1st Choice Motors, you can expect a competitive salary, comprehensive benefits package, and opportunities for career growth and development. The estimated annual salary for this role is between $45,000-$60,000 CAD, depending on experience and qualifications.
