Supervisor, Registration, Children and Youth Services Coordinator

2 months ago


Richmond, British Columbia, Canada YMCA of Greater Vancouver Full time
Job Summary

We are seeking a highly organized and detail-oriented Supervisor to join our team at YMCA of Greater Vancouver. As a key member of our Child Care Operations team, you will be responsible for ensuring the smooth operation of our licensed child care spaces, managing enrollment and registration processes, and providing exceptional customer service to our families.

Key Responsibilities
  • Oversee enrollment and registration processes for all School Age and Early Years programs within YMCA of Greater Vancouver Child Care.
  • Maintain and update centre enrollments, dynamic waitlist records, and reporting as required.
  • Develop and implement strategies to improve enrollment rates and reduce waitlists.
  • Provide administrative support to the Child Care Operations team, including data entry, record-keeping, and reporting.
  • Collaborate with centre supervisors and management teams to ensure seamless communication and coordination.
  • Coach, develop, and support direct reports to achieve their full potential.
  • Perform other related duties as required, including special projects and initiatives.
Requirements
  • Minimum 3 years' experience in an administrative assistant or relevant role.
  • Proven track record in effectively navigating and utilizing databases.
  • Excellent organizational and administrative skills, with attention to detail and ability to multitask.
  • Exceptional customer service skills, with ability to communicate effectively with diverse stakeholders.
  • Proficient in utilizing Microsoft Office tools, including Excel, Word, and Outlook.
  • Ability to work independently and collaboratively in a team environment.
  • Strong analytical and problem-solving skills, with ability to think critically and make sound decisions.
About YMCA of Greater Vancouver

YMCA of Greater Vancouver is a charity dedicated to strengthening the foundations of community by nurturing the potential of children, teens, and young adults. We provide services in health, fitness, and aquatics, child care, camping, employment, and community services to over 150,000 participants annually.

Competencies
  • Leading Self: Evolve in Professional Capability, Achieve Excellence and Authenticity.
  • Leading Others: Develop the Potential in Others, Create a Culture of Connection.
  • Leading Mission: Think and Act Strategically, Make an Intentional Impact.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of children and families, we encourage you to apply for this exciting opportunity.



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