Restaurant Assistant Manager
2 months ago
We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at A&W. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.
Key Responsibilities:- Evaluate daily operations to ensure efficiency and effectiveness
- Modify food preparation methods and menu prices to meet restaurant budget requirements
- Monitor revenues and labour costs to optimize profitability
- Monitor staff performance and provide coaching and feedback to improve productivity
- Plan and organize daily operations to meet customer demand
- Recruit and train new staff members to ensure a high-performing team
- Set staff work schedules to ensure adequate coverage
- Determine the type of services to be offered and implement operational procedures
- Cost products and services to ensure profitability
- Organize and maintain inventory to minimize waste and optimize stock levels
- Address customer complaints and concerns in a professional and courteous manner
- Provide exceptional customer service to ensure customer satisfaction
- Fast-paced environment with tight deadlines
- Standing for extended periods
- Client focus and excellent communication skills
- Efficient interpersonal skills and ability to work in a team
- Flexibility and adaptability in a dynamic environment
- Parking available on site
- Provides physical accessibility accommodations
- Provides visual accessibility accommodations
- Provides auditory accessibility accommodations
- Participates in a government or community program that supports persons with disabilities
- Offers mentorship and coaching opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment
- Applies accessible and inclusive recruitment policies
- Participates in a government or community program that supports newcomers and refugees
- Assists with immediate settlement needs of newcomers and refugees
- Supports social and labour market integration of newcomers and refugees
- Recruits newcomers and refugees who were displaced by a conflict or natural disaster
- Supports newcomers and refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and refugees with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment
- Participates in a government or community program that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching, and networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Participates in a government or community program that supports Veterans
- Offers mentorship, coaching, and networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives
- Assists with immediate transition needs of Veterans
- Offers workshops, counselling services, or other resources to help Veterans navigate their transition into the civilian workforce
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace
- Participates in a government or community program that supports Indigenous people
- Offers mentorship, coaching, and networking opportunities for Indigenous workers
- Develops and maintains relationships with Indigenous communities, Indigenous-owned businesses, and organizations
- Provides cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- Participates in a government or community program that supports mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching, and networking opportunities for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload
- Offers phased re-entry options for mature workers who are returning to work after retiring
- Provides workspace accommodations to meet the physical needs of mature workers
- Offers resources to help mature workers plan their retirement
- Participates in a government or community program that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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