Administrative Support Specialist
7 days ago
Job Title: Administrative Support Specialist
Job Summary: We are seeking an experienced Administrative Support Specialist to join our team at Black Bear Carpet Cleaning Ltd. The successful candidate will be responsible for providing administrative support to our team, including scheduling appointments, preparing reports, and maintaining office supplies.
Key Responsibilities:
- Plan and organize daily operations to ensure efficient use of time and resources
- Determine and establish office procedures and routines to maintain a smooth workflow
- Schedule and confirm appointments with clients and staff
- Answer telephone and relay telephone calls and messages to staff and clients
- Answer electronic enquiries and respond to emails in a timely manner
- Oversee the preparation of reports, including data entry and document preparation
- Order office supplies and maintain inventory to ensure a well-stocked office
- Type and proofread correspondence, forms, and other documents to ensure accuracy and professionalism
- Recruit and hire staff as needed to support the team
- Consult with clients after sale to provide ongoing support and ensure customer satisfaction
- Assist in the preparation of brochures, reports, newsletters, and other materials to support marketing efforts
Requirements:
- 3 years to less than 5 years of experience in an administrative role
- Excellent oral and written communication skills
- Ability to multitask and prioritize tasks to meet deadlines
- Flexibility to adapt to changing priorities and deadlines
- Organized and detail-oriented with a strong focus on accuracy
- Team player with excellent interpersonal skills
- Accurate and reliable with a strong work ethic
- Client-focused with a commitment to providing excellent customer service
Working Conditions:
- 30 to 40 hours per week
- Permanent position
- Langue de travail: Anglais
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