Bilingual Accounting Software Trainer

1 month ago


Montreal, Quebec, Canada PBS Systems Inc. Full time
About PBS Systems Inc.

PBS Systems Inc. is a leading provider of Dealer Management System (DMS) solutions to the North American retail automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships, offering a comprehensive software platform that streamlines sales, service, inventory management, and accounting processes.

Job Title: Bilingual Accounting Software Trainer

We are seeking a highly skilled and experienced Bilingual Accounting Software Trainer to join our team. As a key member of our Dealer Training Optimization (DTO) team, you will be responsible for providing expert training and support to our customers on our Dealer Management Software (DMS).

Key Responsibilities:
  • Learn and develop an in-depth understanding of our PBS software and its various modules, including accounting, sales, and service.
  • Provide exceptional training and support to customers, both virtually and on-site, to ensure seamless implementation and adoption of our software.
  • Develop and maintain a positive working relationship with customers, identifying their needs and ensuring they are met or exceeded.
  • Work collaboratively with our internal teams to resolve customer issues and provide timely support.
  • Stay up-to-date with software updates and new features, and share knowledge with colleagues to ensure a high level of expertise within the team.
Requirements:
  • Fluency in both French and English (speaking, reading, writing)
  • 1-2 years' experience in the automotive industry, dealership environment, or a related field
  • High School Diploma
  • Computer proficiency with knowledge of Microsoft Office Suite
  • Effective time management and organizational skills
  • Strong multi-tasking and prioritization abilities
  • Ability to travel within Canada and the USA up to 2 weeks per month
What We Offer:
  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel and work with a dynamic team
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife, and more


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