Bilingual Accounting Software Trainer
1 month ago
PBS Systems Inc. is a leading provider of Dealer Management System (DMS) solutions to the North American retail automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships, offering a comprehensive software platform that streamlines sales, service, inventory management, and accounting processes.
Job Title: Bilingual Accounting Software TrainerWe are seeking a highly skilled and experienced Bilingual Accounting Software Trainer to join our team. As a key member of our Dealer Training Optimization (DTO) team, you will be responsible for providing expert training and support to our customers on our Dealer Management Software (DMS).
Key Responsibilities:- Learn and develop an in-depth understanding of our PBS software and its various modules, including accounting, sales, and service.
- Provide exceptional training and support to customers, both virtually and on-site, to ensure seamless implementation and adoption of our software.
- Develop and maintain a positive working relationship with customers, identifying their needs and ensuring they are met or exceeded.
- Work collaboratively with our internal teams to resolve customer issues and provide timely support.
- Stay up-to-date with software updates and new features, and share knowledge with colleagues to ensure a high level of expertise within the team.
- Fluency in both French and English (speaking, reading, writing)
- 1-2 years' experience in the automotive industry, dealership environment, or a related field
- High School Diploma
- Computer proficiency with knowledge of Microsoft Office Suite
- Effective time management and organizational skills
- Strong multi-tasking and prioritization abilities
- Ability to travel within Canada and the USA up to 2 weeks per month
- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- The opportunity to travel and work with a dynamic team
- Competitive annual base salary
- Bonus for product certification up to $4,800 per year
- Great referral bonus
- Staff discounts with GM, Dell, Goodlife, and more
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