Training Professional
3 weeks ago
Job Overview
We are seeking a skilled Training Specialist to facilitate training programs for both external and internal customers. This role involves creating an environment focused on delivering world-class training to customers, consisting of operations associates and external customers.
Key Responsibilities
- Develop and deliver professional training programs that promote HGC service culture
- Connect with customers to discuss training opportunities and prepare quotes
- Work with sales and marketing teams to build strategies to grow the training business in the local area
- Facilitate training over multiple platforms, including in-person and virtual
- Aids in the utilization of resources through cross-training
- Enables the certification of employees
- Ensures customer satisfaction as measured through course evaluations
- Manages the effectiveness of training practices
- Facilitates increases in sales from customers through lead generation and passing leads to sales representatives
- Trains with the latest products available
Required Qualifications
- Post-secondary education in health and safety or a related field
- 3-5 years of experience in an adult training/learning role
- Prior operating overhead crane and rigging experience is considered an asset
- Strong communication skills, written and spoken
- Strong computer skills, Microsoft Office Suite, with an emphasis on Excel
- Strong organizational and time management skills
- Must be legally entitled to work in Canada
About Hercules SLR
The Hercules Group of Companies is a privately owned Canadian company, headquartered in Dartmouth, Nova Scotia, specializing in equipment, products, and services for securing, lifting, and rigging applications. We focus on continually enhancing the skills and capabilities of our employees and pride ourselves on building and improving upon our cultures of safety and dedicated customer service.
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