Training Specialist
3 months ago
**The Role**
We are looking for a full time **Training Specialist** to join our team in Langley, BC to grow and deliver Hercules SLR approved training programs.
We offer a comprehensive compensation and benefits package that includes:
- Personal & Professional Development Opportunities
- Fun & engaging working environment
- Travel expenses are covered by the company (Hotel, gas, milage, etc.)
- Competitive compensation
- Generous RRSP matching program **5%** (after one year)
- Full health and dental benefits (shared costs)
**Principle Responsibilities**
The **Training Specialist** will be responsible to facilitate training programs for both external and internal customers. Meets or exceeds training targets by providing and developing world class training to customers consisting of operations associates and external customers. This will be accomplished by creating an environment focused on delivering our training courses, employee engagement and customer retention.
**Accountabilities**
- Works with sales and marketing team to build strategies to grow training business in the local area
- Prepares and deliver professional training programs that promote HGC service culture
- Aids in the utilization of resources through cross training
- Enables the certification of employees
- Ensures customer satisfaction as measured through course evaluations
- Manages the effectiveness of training practices (scheduling, management of training aids and equipment etc.)
- Facilitates increases sales from customers through lead generation and passing leads to sales representatives
- Trains with the latest products that are available
- Stays informed of products and services through training and research
- Remains in contact with suppliers on product development
- Monitors industry trends and needs
**Required knowledge and training**
- Post secondary education - in health and safety or other related field or equivalent experience
- 3-5 years experience in an adult training/learning role
- Prior operating overhead crane and rigging experience is considered an asset
- Strong communication skills written and spoken
- Comfortable training over multiple platforms including in person and virtual
- Strong computer skills, Microsoft Office Suite with an emphasis on Excel
- Strong organizational and time management skills
- **Travel through British-Colombia and some to Alberta is required for this role**:
- Must be legally entitled to work in Canada
As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.
**Experience**: Required
- 3 year(s): Experience in adult training
**Education**: Preferred
- Associate's degree or better
- High School Diploma or better
**Skills**: Required
- Time Management
- Communication
- Writing Skill
**Behaviors**: Required
- Enthusiastic: Shows intense and eager enjoyment and interest
**Motivations**: Required
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
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