Retail Store Leadership Professional
3 weeks ago
A highly skilled and experienced Retail Store Leader is required to join our team as a Store Manager at Victoria's Secret & Co. This role involves driving top-line sales, leading the sales floor, coaching and developing direct reports, and ensuring operational excellence.
Key Responsibilities:- Lead and demonstrate company values within the store
- Deliver exceptional customer experiences through coaching, zoning, team selling, and personally selling
- Conduct associate observations and coaching
- Display an understanding of all associate roles and ensure they work for the good of the team and the customer
- Link results to behaviors and actions to drive top-line sales
- Independently manage labor hours within the store to drive top-line sales and profit
- Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards
- Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand
- Demonstrate and lead company policy and procedures
- Possess a passion for the Victoria's Secret brand
- Able to improve customer satisfaction and drive customer loyalty
- Experience reviewing business reports and insights and taking immediate action to achieve results
- Sense of self-awareness with an interest in seeking feedback to improve and develop
- Experience selecting and developing direct reports to the next level and creating an environment where people do their best work
- Able to monitor/track progress and incorporate feedback into decision-making
- Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution
- Experience influencing cross-functional partners in informal and formal settings to get things done
- Able to work nights, weekends, and a flexible schedule
- Able to stand for long periods and frequently bend, kneel, and lift
- Able to use technology (headsets, mobile devices, computers)
- 10+ years of retail leadership experience preferred
$75,000 - $93,500 per year
About Victoria's Secret & Co:Victoria's Secret & Co. is a leading American retailer of women's intimate apparel, lingerie, and beauty products. We offer a unique shopping experience that combines fashion, quality, and customer service.
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