Retail Store Leadership Professional

3 weeks ago


Vancouver, British Columbia, Canada Victoria's Secret Full time
Victoria's Secret & Co. Store Manager Job Description

A highly skilled and experienced Retail Store Leader is required to join our team as a Store Manager at Victoria's Secret & Co. This role involves driving top-line sales, leading the sales floor, coaching and developing direct reports, and ensuring operational excellence.

Key Responsibilities:
  • Lead and demonstrate company values within the store
  • Deliver exceptional customer experiences through coaching, zoning, team selling, and personally selling
  • Conduct associate observations and coaching
  • Display an understanding of all associate roles and ensure they work for the good of the team and the customer
  • Link results to behaviors and actions to drive top-line sales
  • Independently manage labor hours within the store to drive top-line sales and profit
  • Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards
  • Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand
  • Demonstrate and lead company policy and procedures
Requirements:
  • Possess a passion for the Victoria's Secret brand
  • Able to improve customer satisfaction and drive customer loyalty
  • Experience reviewing business reports and insights and taking immediate action to achieve results
  • Sense of self-awareness with an interest in seeking feedback to improve and develop
  • Experience selecting and developing direct reports to the next level and creating an environment where people do their best work
  • Able to monitor/track progress and incorporate feedback into decision-making
  • Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution
  • Experience influencing cross-functional partners in informal and formal settings to get things done
  • Able to work nights, weekends, and a flexible schedule
  • Able to stand for long periods and frequently bend, kneel, and lift
  • Able to use technology (headsets, mobile devices, computers)
  • 10+ years of retail leadership experience preferred
Estimated Salary Range:

$75,000 - $93,500 per year

About Victoria's Secret & Co:

Victoria's Secret & Co. is a leading American retailer of women's intimate apparel, lingerie, and beauty products. We offer a unique shopping experience that combines fashion, quality, and customer service.



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