Service Advisor

2 days ago


Newmarket, Ontario, Canada Zanchin Automotive Group Full time

Service Advisor Career Opportunity

Zanchin Automotive Group, a leading network of dealerships, is seeking an experienced and enthusiastic Service Advisor to join our team.

About the Opportunity

This role is responsible for providing frontline customer communications and service for our department. Key responsibilities include:

  • Selling recommended and required vehicle repair/maintenance
  • Serving as the liaison between the customer and automotive service technician
  • Explaining the nature of vehicle maintenance and costs
  • Advising customers on how to look after their vehicle and stressing the importance of maintenance
  • Scheduling appointments and contacting customers with vehicle repair status updates
  • Preparing repair orders and invoices accurately

About You

We are looking for a candidate with a strong background and proven experience in sales and customer handling, including:

  • 1-3 years of experience as a Service Advisor or Sales/Customer Service Representative, preferably in the automotive industry
  • Secondary School diploma or equivalent experience
  • Proficiency in working with ERP systems and Customer Relationship Management Systems
  • Ability to sell vehicle maintenance and adapt to a changing environment
  • Strong communication and organizational skills
  • Ability to maintain confidentiality and work independently
  • Self-motivation and a passion for excellence in execution

Why Choose Zanchin Automotive Group?

We offer a competitive pay and bonus plan, career development and advancement opportunities, and a dynamic work environment that values individual ideas and strategies.



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