Help Desk Technician
23 hours ago
We are a leading global IT services partner, supporting medium to large-scale enterprises with cutting-edge solutions.
Estimated Salary Range$60,000 - $80,000 per annum
Job OverviewThe Desktop Support Officer role at Axiom Technologies is an exciting opportunity for skilled professionals to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical expertise to resolve software and hardware issues.
Key Responsibilities:- Provide timely and accurate assistance to clients via phone, email, or chat to troubleshoot technical issues.
- Diagnose and resolve computer system problems within agreed time limits, ensuring minimal downtime for clients.
- Escalate unresolved issues to internal teams as required, while maintaining effective communication with clients throughout the process.
- Log all issues properly and ensure prompt follow-up with clients to guarantee IT systems are fully functional post-troubleshooting.
- At least 2 years of experience in a similar role, preferably in a fast-paced IT environment.
- Proven track record of troubleshooting and resolving complex technical issues efficiently.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Demonstrated knowledge of Windows operating systems, Microsoft Office tools, and printer support.
- Basic understanding of Active Directory, Exchange, and SCCM.
- Opportunity to work with a leading global IT services partner.
- Competitive salary range and benefits package.
- Chance to develop your technical skills and expertise in a dynamic team environment.
Axiom Technologies invests in its employees' growth and development, providing opportunities for training and professional certification. Join our team and take the next step in your career
-
Help Desk Support Specialist
1 month ago
Montreal, Quebec, Canada NavitsPartners Full timeHelp Desk Support CoordinatorNavitsPartners is seeking a skilled Help Desk Support Coordinator to join our team.Key Responsibilities:Provide timely and effective support to users via phone and email.Record and document user details and issue information.Prioritize and manage support requests, escalating to experienced technicians when necessary.Document the...
-
Help Desk Support Specialist
1 month ago
Montreal, Quebec, Canada NavitsPartners Full timeHelp Desk Support CoordinatorNavitsPartners is seeking a skilled Help Desk Support Coordinator to join our team.Key Responsibilities:Provide timely and effective support to users via phone and email.Record and document user details and issue information.Prioritize and manage support requests, escalating to experienced technicians when necessary.Document the...
-
Help Desk Support Specialist
4 weeks ago
Montreal, Quebec, Canada MobileComm Professionals, Inc Full timeJob Title: Help Desk Support JuniorAbout the Role:We are seeking a highly motivated and detail-oriented Help Desk Support Junior to join our team at MobileComm Professionals, Inc. As a Help Desk Support Junior, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to and resolve...
-
Help Desk Professional
3 weeks ago
Montreal, Quebec, Canada beBee Professionals Full timeJob DescriptionWe are looking for a Help Desk Professional to join our team at beBee Professionals in Montreal. The successful candidate will have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support.The ideal candidate will have excellent communication and problem-solving skills, and be...
-
Help Desk Technician
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeCustomer Support TechnicianWe are seeking a highly skilled and experienced Customer Support Technician to join our team at beBee Professionals in Montreal.Key Responsibilities:Provide technical support to customers via phone, email, or chatTroubleshoot and resolve customer inquiries in a timely and professional mannerOffer exceptional customer service and...
-
Help Desk Technician
1 month ago
Montreal, Quebec, Canada beBee Professionals Full timeCustomer Support TechnicianWe are seeking a highly skilled and experienced Customer Support Technician to join our team at beBee Professionals in Montreal.Key Responsibilities:Provide technical support to customers via phone, email, or chatTroubleshoot and resolve customer inquiries in a timely and professional mannerOffer exceptional customer service and...
-
Service Desk Technician
3 weeks ago
Montreal, Quebec, Canada beBee Professionals Full timeWe are seeking a Service Desk Technician to provide technical support to customers, troubleshoot and resolve customer inquiries, and deliver exceptional customer service.The ideal candidate will have a minimum of two years of experience in a customer service role, excellent communication and problem-solving skills, and a strong understanding of customer...
-
Senior IT Support Technician
4 days ago
Montreal, Quebec, Canada PeopleToGo Full timeJob Title: Bilingual Senior Deskside Support TechnicianType: ContractLocation: Montreal, QCJob Overview:We are seeking a skilled Senior Deskside Support Technician to provide expert technical assistance to our team in Montreal, QC. As a key member of our IT team, you will be responsible for delivering exceptional support services to our clients.Key...
-
Help Desk Professional
3 weeks ago
Montreal, Quebec, Canada beBee Professionals Full timeJob Description: Support AdvisorWe are seeking a skilled Support Advisor to join our team in Montreal. The successful candidate will be responsible for providing technical support to our customers and helping them to resolve their issues.Key Responsibilities: Provide technical support to customers via phone, email, or chat Troubleshoot and resolve customer...
-
IT Support Technician
3 weeks ago
Montreal, Quebec, Canada Fiera Capital Corporation Full timeAt Fiera CapitalWe strive to create a culture of purpose that fosters growth, empowerment, and inclusivity. Our approach to employee experience is tailored to your needs and ambitions:Your Inclusive Experience: We cultivate a safe, trusting, and inclusive work environment.Your Growth & Empowerment: We have ambitious growth goals for our firm, making us a...
-
Specialized Environmental Services Technician
3 weeks ago
Montreal, Quebec, Canada Le Relais Chevrolet Cadillac Buick GMC Ltée Full timeWe are seeking a highly skilled Specialized Environmental Services Technician to join our team at Le Relais Chevrolet Cadillac Buick GMC Ltée. As a key member of our team, you will be responsible for cleaning interior and exterior of motor vehicles, performing front desk duties, and utilizing specialized equipment and machinery.Key Responsibilities:Clean...
-
Ebury | FX Head of Desk
1 week ago
Montreal, Quebec, Canada BestForexBonus Full timeJob Title: FX Sales Team ManagerAs a key member of our team, you will be responsible for leading a sales team in developing prospects, leading by example, coaching and mentoring your team members. You will develop their skills and help them progress through their career.Responsibilities:Pitch and close deals with prospective clients, by phone and...
-
Senior IT Support Specialist
1 week ago
Montreal, Quebec, Canada PeopleToGo Full timeJob Title: Bilingual Senior Deskside Support TechnicianType: Contract - 3 months with potential for extensionLocation: Montreal, QCWe are seeking an experienced Senior Deskside Support Technician to join our team in Montreal, QC. The successful candidate will provide intermediate-to-advanced hardware break-fix services, perform IMAC services, and provide...
-
Senior IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada PeopleToGo Full timeJob Title: Bilingual Senior Deskside Support TechnicianType: Contract - 3 months with potential for extensionLocation: Montreal, QCWe are seeking an experienced Senior Deskside Support Technician to join our team in Montreal, QC. The successful candidate will provide intermediate-to-advanced hardware break-fix services, perform IMAC services, and provide...
-
IT Support Technician
4 weeks ago
Montreal, Quebec, Canada Fiera Capital Corporation Full timeAbout Fiera Capital CorporationWe strive to create a work environment that values diversity, equity, and inclusion. Our approach to employee experience is centered around your needs and ambitions:Your Inclusive Experience: We foster a culture of respect and empathy, ensuring everyone feels valued and heard.Your Growth & Empowerment: We invest in your...
-
IT Support Technician
4 weeks ago
Montreal, Quebec, Canada Fiera Capital Corporation Full timeAbout Fiera Capital CorporationWe strive to create a work environment that values diversity, equity, and inclusion. Our approach to employee experience is centered around your needs and ambitions:Your Inclusive Experience: We foster a culture of respect and empathy, ensuring everyone feels valued and heard.Your Growth & Empowerment: We invest in your...
-
IT Support Specialist
4 days ago
Montreal, Quebec, Canada goeasy Ltd. Full timeAt goeasy Ltd., we are seeking a highly skilled and experienced IT Support Specialist to join our team. In this role, you will serve as the first point of contact for technical issues across all our lines of business.Key Responsibilities:Provide technical support for hardware and software issuesInstall, configure, and troubleshoot hardware and softwareManage...
-
Senior IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada PeopleToGo Full timeJob Title: Bilingual Senior Deskside Support TechnicianType: Contract - 3 months with potential for extensionLocation: Montreal, QCWe are seeking an experienced Senior Deskside Support Technician to join our team in Montreal, QC. The successful candidate will work independently to support internal SLA's for IT Technical Services.Key Responsibilities:Perform...
-
Senior IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada PeopleToGo Full timeJob Title: Bilingual Senior Deskside Support TechnicianType: Contract - 3 months with potential for extensionLocation: Montreal, QCWe are seeking an experienced Senior Deskside Support Technician to join our team in Montreal, QC. The successful candidate will work independently to support internal SLA's for IT Technical Services.Key Responsibilities:Perform...
-
Senior Regional IT Support Specialist
3 weeks ago
Montreal, Quebec, Canada goeasy Full timeJob SummaryWe are seeking a highly skilled Senior Regional IT Support Technician to join our team at goeasy. As a key member of our IT department, you will be responsible for providing technical support and guidance to our employees across various lines of business.Key ResponsibilitiesServe as the first point of contact for technical issues and provide...