Sales Floor Manager

1 week ago

Dawson Creek, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and experienced Sales Floor Manager to join our team at Walmart Canada. As a Sales Floor Manager, you will be responsible for providing exceptional customer service by coordinating the activities of associates to complete assigned tasks, ensuring a zoned and stocked sales floor, and offering assistance to meet customer needs.

Key Responsibilities
  1. Customer Service: Provide excellent customer service by greeting all customers in a polite and friendly manner, assisting customers with product information, and resolving customer issues.
  2. Task Management: Delegate, assist, and follow up on the completion of tasks such as customer availability process, price changes, feature sets, and modular completion.
  3. Team Leadership: Train, coach, and provide feedback to associates to ensure they have the necessary skills and knowledge to perform their duties effectively.
  4. Store Operations: Contribute to a safe, clean, and hazard-free work environment by adhering to company policies and procedures.
  5. Associate Support: Ensure associate breaks are taken in accordance with coverage and provide support with coverage in required areas on the sales floor as needed.
Requirements

To be successful in this role, you will need to have a strong understanding of customer service principles, excellent communication skills, and the ability to work effectively in a team environment. You will also need to have a high school diploma or equivalent and be at least 16 years old.

Preferred Qualifications

Walmart Canada is an equal opportunities employer and welcomes applications from diverse candidates. We will accommodate the disability-related needs of applicants and associates as required by law.

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