Data Centre Facility Technician

3 weeks ago


Markham, Ontario, Canada Rogers Communications Full time
About the Role

We are seeking a highly skilled Data Centre Facility Technician to join our team at Rogers Communications. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working environment.

Key Responsibilities
  • Ensure the data centre and building are maintained in a professional and secure manner.
  • Provide 7x24 support and deliver the highest level of customer service by adhering to Rogers policies and procedures.
  • Monitor and troubleshoot mechanical and electrical systems, including HVAC equipment, UPS equipment, generators, and associated switchgear.
  • Perform basic maintenance and repairs, and work with contractors to resolve or mitigate interruptions in service.
  • Manage vendors performing maintenance on site and ensure satisfactory completion of any work.
  • Assist clients with Moves, Adds, Changes, and Deletions (MACDs), and provide notifications and updates to internal operational teams and/or clients.
  • Participate in special projects as required, and ensure the ongoing flawless operation of the data centres to provide clients with world-class service and support.
Requirements
  • High School diploma with some Post-Secondary Education preferred.
  • Graduation from a trade school or recent apprenticeship in a mechanical/electrical trade or equivalent experience.
  • Help Desk/Operations Centre experience in a Telecommunications/IT capacity is considered a plus.
  • Fluent verbal and written English communication skills.
  • Well-developed Customer Service Skills with customer service experience.
  • Ability to read and understand mechanical/electrical blueprints and single-line diagrams.
What We Offer

At Rogers Communications, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Markham, Ontario, Canada Rogers Full time

    Data Centre Facility Technician Job DescriptionWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers. As a Data Centre Facility Technician, you will be responsible for ensuring the smooth operation of our data centres, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Full time

    Data Centre Facility Technician Job DescriptionWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers. As a Data Centre Facility Technician, you will be responsible for ensuring the smooth operation of our data centres, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Full time

    Data Centre Facility Technician Job DescriptionWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers. As a Data Centre Facility Technician, you will be responsible for ensuring the smooth operation of our data centres, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Full time

    Data Centre Facility Technician Job DescriptionWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers. As a Data Centre Facility Technician, you will be responsible for ensuring the smooth operation of our data centres, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers Communications. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers Communications. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleRogers Communications is seeking a highly skilled Data Centre Facility Technician to join our team. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working environment.Key...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers Communications. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers Communications. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleRogers Communications is seeking a highly skilled Data Centre Facility Technician to join our team. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working environment.Key...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleRogers Communications is seeking a highly skilled Data Centre Facility Technician to join our team. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working environment.Key...


  • Markham, Ontario, Canada Rogers Full time

    About the RoleWe are seeking a highly skilled Data Centre Facility Technician to join our team at Rogers. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a high level of technical expertise.Key...


  • Markham, Ontario, Canada Rogers Full time

    About the RoleWe are seeking a highly skilled Data Centre Facility Technician to join our team at Rogers. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a high level of technical expertise.Key...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers Communications. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Data Centre Facility Technician to join our team at Rogers Communications. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the RoleWe are seeking a highly skilled Data Centre Facility Technician to join our team at Rogers Communications. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a safe and secure working environment.Key...


  • Markham, Ontario, Canada Rogers Full time

    About the RoleWe are seeking a highly skilled Data Centre Facility Technician to join our team at Rogers. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a high level of technical expertise.Key...


  • Markham, Ontario, Canada Rogers Full time

    About the RoleWe are seeking a highly skilled Data Centre Facility Technician to join our team at Rogers. As a key member of our data centre operations team, you will be responsible for ensuring the smooth operation of our data centre facilities, providing exceptional customer service, and maintaining a high level of technical expertise.Key...


  • Markham, Ontario, Canada Rogers Communications Full time

    About the Role:The Data Centre Facility Technician is a critical member of the Rogers Communications team, responsible for ensuring the smooth operation of our data centres. As the primary point of contact on-site, you will be the face of our organization, providing exceptional customer service and ensuring that our facilities are maintained in a...


  • Markham, Ontario, Canada Rogers communications inc. Full time

    About the Role:The Data Centre Facility Technician is the primary point of contact at the facility, responsible for ensuring the data centre and building are maintained in a professional and secure manner. This position is on-site and not a remote position.Key Responsibilities:Ensure policy and procedure is followed and that all audit requirements are being...