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Security Team Leader
2 months ago
Overview
Paladin Security is a leading provider of healthcare security services, dedicated to making the world a safer and friendlier place. Our team is comprised of exceptional individuals who share our values of CARE, which includes providing high-quality service, promoting from within, respecting people, and having fun.
About the Role
This Shift Supervisor position is located at the Dartmouth General Hospital, where you will be responsible for leading a team of security professionals in ensuring the safety and security of patients, staff, and visitors. As a Shift Supervisor, you will play a critical role in maintaining a secure environment, responding to emergencies, and supporting the Site Supervisor and Management team.
Key Responsibilities
- Directing employees to perform to the standards of Paladin's policies and procedures.
- Ensuring employees have and retain knowledge of the site operations.
- Ensuring their team is made aware of and understands any Paladin issued memo/announcement.
- Ensuring contractual obligations are met - such as no time loss on site. Addressing lateness, absences, and covering shifts as needed.
- Responding to all emergencies; taking command of the situation.
- Ensuring the health and safety of staff as it pertains to training on Paladin's Occupational Health and Safety Policies and Procedures and reporting any incidents that occur during their shift.
- Dealing with disciplinary issues that arise on site, including completion of meetings and paperwork. Severe disciplinary infractions will require collaboration between the Shift Supervisor, Management, and Human Resources.
Duties and Responsibilities
- Checking emails and answering any pressing issues.
- Being on call for emergencies.
- Conferring with the Site Supervisor for daily or upcoming matters.
- Assisting with scheduling.
- Facilitating shift change briefings.
- General cleanliness of the Security Office.
- Ensuring daily paperwork (sign-in sheets, incident reports, etc) has been completed.
Requirements
An ideal candidate for this role is someone who takes initiative to help out and always ensures their team of employees is supported and recognized. They must have excellent communication skills, be able to work effectively in a team environment, and have a strong commitment to providing exceptional customer service.
Salary Range:
The salary range for this position is $65,000 - $85,000 per annum, depending on experience.