Restaurant Operations Director

5 days ago


Burlington, Ontario, Canada COFFEE CULTURE & EATERY Full time
Job Description

COFFEE CULTURE & EATERY seeks an experienced Restaurant Operations Director to lead our team and drive business growth.

About the Role

We are looking for a highly skilled and motivated individual to oversee the daily operations of our restaurant, including managing staff, maintaining high standards of quality and service, and implementing operational procedures. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a passion for delivering exceptional customer experiences.

Responsibilities
  • Develop and implement operational strategies to drive sales growth and improve efficiency.
  • Recruit, train, and develop a high-performing team of restaurant staff.
  • Maintain high standards of food quality, presentation, and consistency.
  • Monitor and control labor costs, inventory levels, and supply chain management.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Participate in marketing plans and implementation to promote the restaurant and attract new customers.
  • Address customer complaints or concerns in a professional and courteous manner.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Hospitality Management or a related field.
  • At least 2 years of experience in a senior management position in a fast-paced restaurant environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and implement changes.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Compensation and Benefits

The salary for this role is $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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