Guest Service Representative

3 weeks ago

Vancouver, British Columbia, Canada GROWTH TREASURE COVE RESORT LTD. Full time
Job Title: Guest Service Agent

We are seeking a highly skilled Guest Service Agent to join our team at Growth Treasure Cove Resort Ltd.

Job Summary:

The Guest Service Agent will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Assist guests with special needs
  • Perform light housekeeping and cleaning duties
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
Requirements:
  • Secondary (high) school graduation certificate
  • Will train
  • Excellent oral communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail
  • Reliability
  • Team player
What We Offer:
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Permanent work term
  • 30 to 40 hours per week
Language:

English

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