Bilingual Guest Services Representative

2 months ago


Vancouver, British Columbia, Canada Arc'teryx Full time
Job Summary

We are seeking a highly skilled and multilingual Guest Services Representative to join our team at Arc'teryx. As a key member of our Guest Services and After-Sales team, you will provide exceptional customer experiences and support to our guests through various communication channels.

Key Responsibilities
  • Respond to guest inquiries and provide personalized solutions through multiple channels, including live chat, email, and phone.
  • Utilize in-depth knowledge of Arc'teryx products, features, and repair procedures to answer guest questions and resolve issues.
  • Effectively manage workload to meet departmental service level goals and ensure timely resolution of guest inquiries.
  • Collaborate with the team to develop new resources and improve service levels, and contribute to the growth of guest loyalty.
Requirements
  • Fluency in English and French, with excellent verbal and written communication skills.
  • Proven ability to work in a fast-paced environment, with strong organizational, interpersonal, and problem-solving skills.
  • Ability to read, write, and speak English fluently, with a strong attention to detail and accuracy.
  • Proficiency in Microsoft Office and ability to adapt to new systems and processes.
  • Strong passion for outdoor activities and a commitment to delivering exceptional customer experiences.
What We Offer

A competitive salary range of $45,000 - $46,000 CAD per year, plus a comprehensive benefits package and opportunities for professional growth and development.



  • Vancouver, British Columbia, Canada Arc'teryx Full time

    Job SummaryWe are seeking a highly skilled and multilingual Guest Services Representative to join our team at Arc'teryx. As a key member of our Guest Services and After-Sales team, you will provide exceptional support to our guests, responding to their inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to guest...


  • Vancouver, British Columbia, Canada Arc'teryx Full time

    Job SummaryWe are seeking a highly skilled and multilingual Guest Services Representative to join our team at Arc'teryx. As a key member of our Guest Services and After-Sales team, you will provide exceptional support to our guests, responding to their inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to guest...


  • Vancouver, British Columbia, Canada Marriott International Full time

    {"POSITION SUMMARYAs a Guest Services Agent at Marriott International, you will be responsible for providing exceptional service to our guests. Your primary focus will be on ensuring a smooth and enjoyable stay for our guests, from check-in to check-out.**Key Responsibilities:*** Process guest check-ins, check-outs, room assignments, and room change/late...


  • Vancouver, British Columbia, Canada Marriott International Full time

    {"POSITION SUMMARYAs a Guest Services Agent at Marriott International, you will be responsible for providing exceptional service to our guests. Your primary focus will be on ensuring a smooth and enjoyable stay for our guests, from check-in to check-out.**Key Responsibilities:*** Process guest check-ins, check-outs, room assignments, and room change/late...


  • Vancouver, British Columbia, Canada GROWTH TREASURE COVE RESORT LTD. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Growth Treasure Cove Resort Ltd. The successful candidate will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesRegister arriving guests and assign...


  • Vancouver, British Columbia, Canada Arc'teryx Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Arc'teryx. As a key member of our Commercial team, you will provide exceptional support to our guests, ensuring a seamless and personalized experience.Key ResponsibilitiesRespond to guest inquiries through various channels, including phone, email, and live...


  • Vancouver, British Columbia, Canada Arc'teryx Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Arc'teryx. As a key member of our Commercial team, you will provide exceptional support to our guests, ensuring a seamless and personalized experience.Key ResponsibilitiesRespond to guest inquiries through various channels, including phone, email, and live...


  • Vancouver, British Columbia, Canada Empire Life Full time

    Bilingual Customer Service Representative RoleEmpire Life is seeking a skilled Bilingual Customer Service Representative to join our Retail Operations team. As a key member of our team, you will provide exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries in a timely and...


  • Vancouver, British Columbia, Canada Arise Virtual Solutions Full time

    Job Opportunity: Bilingual Customer Service RepresentativeAre you a fluent French speaker looking for a flexible work opportunity? Arise Virtual Solutions is seeking a Bilingual Customer Service Representative to provide exceptional customer support to our insurance clients.About the Job:As a Bilingual Customer Service Representative, you will be responsible...


  • Vancouver, British Columbia, Canada Empire Life Full time

    Empire Life Bilingual Customer Service RepresentativeEmpire Life is seeking a highly skilled and bilingual customer service representative to join our Retail Operations team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our products and services.Key...


  • Vancouver, British Columbia, Canada Empire Life Full time

    Empire Life Bilingual Customer Service RepresentativeEmpire Life is seeking a highly skilled and bilingual customer service representative to join our Retail Operations team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our products and services.Key...


  • Vancouver, British Columbia, Canada Empire Life Full time

    Customer Service Representative - BilingualEmpire Life is seeking a highly skilled and bilingual Customer Service Representative to join our Retail Operations team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key...


  • Vancouver, British Columbia, Canada Accor Full time

    Guest Service AgentAs a Guest Service Agent at our eco-conscious hotel, you will be the first point of contact for our guests, setting the tone for their stay with us. Your exceptional service skills and attention to detail will ensure that every guest feels welcome and valued.Key Responsibilities:Greet and check-in guests, responding to their requests and...


  • Vancouver, British Columbia, Canada Accor Full time

    Guest Service AgentAs a Guest Service Agent at our eco-conscious hotel, you will be the first point of contact for our guests, setting the tone for their stay with us. Your exceptional service skills and attention to detail will ensure that every guest feels welcome and valued.Key Responsibilities:Greet and check-in guests, responding to their requests and...


  • Vancouver, British Columbia, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Marriott International. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and room change/late check-out...


  • Vancouver, British Columbia, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Marriott International. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and room change/late check-out...


  • Vancouver, British Columbia, Canada AlgaeCal Full time $50,000

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a Bone Health Consultant, you will play a critical role in supporting our customers through various mediums, including email and phone.Key Responsibilities:Supporting customers with their concerns and questions...


  • Vancouver, British Columbia, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Marriott International. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and room...


  • Vancouver, British Columbia, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Marriott International. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments, and room...


  • Vancouver, British Columbia, Canada Arc'teryx Full time

    Job Title: Guest Services Representative - SeasonalAbout the Role:We are seeking a highly skilled and enthusiastic Guest Services Representative to join our team at Arc'teryx. As a key member of our Guest Services and After-Sales team, you will provide exceptional support to our guests, ensuring a seamless and personalized experience.Key...