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Leading Billing Operations Specialist

2 months ago

Vancouver, British Columbia, Canada Maximizer Full time

We are seeking a highly skilled Senior Billing Analyst to join our team at Maximizer, where we prioritize performance-driven work environments rooted in creativity and professional development.

This role requires a detail-oriented individual with strong analytical skills, a deep understanding of SaaS billing models, and the ability to work cross-functionally to resolve billing issues and improve processes.

About the Role

As a Senior Billing Analyst, you will be responsible for managing and overseeing the invoicing process to ensure timely and accurate billing for our SaaS products and services. Your duties will include:

  • Ensuring invoices are generated accurately and in a timely manner to enable timely and accurate revenue recognition in accordance with relevant accounting standards.
  • Collaborating with Sales, Revenue, and other departments to resolve billing discrepancies and improve invoicing processes.
  • Maintaining detailed documentation of revenue recognition policies and procedures.
Process Improvement

You will play a key role in identifying opportunities to streamline and automate accounts receivable processes. This will involve:

  • Leading or participating in projects to enhance the efficiency and effectiveness of the accounts receivable function.
  • Overseeing the implementation and maintenance of billing software and tools.
  • Ensuring data integrity and accuracy within the revenue management systems.
Reporting and Analysis

You will prepare and analyze accounts receivable reports and procedures, providing insights and recommendations to senior management. Key responsibilities include:

  • Monitoring key performance indicators (KPIs) related to accounts receivable and driving improvements.
  • Supporting month-end and year-end closing activities, including account reconciliations and audit preparation.
Accounts Receivable Management

You will be responsible for the full-cycle accounts receivable process, including invoicing, collections, cash application, and reconciliation. Key duties include:

  • Ensuring timely and accurate processing of customer invoices in compliance with company policies and contractual terms.
  • Managing the aging of receivables, identifying and addressing overdue accounts.
  • Implementing and optimizing collection strategies to reduce DSO (Days Sales Outstanding) and improve cash flow.
Customer Support

You will act as the primary point of contact for client billing inquiries and resolve billing issues and discrepancies in a timely and professional manner.

Team Collaboration

You will collaborate with sales, customer success, and product teams to ensure accurate billing information and resolve any issues.

What You'll Bring

To be successful in this role, you will need:

  • A Bachelor's degree in Accounting, Finance, Engineering, or a related field.
  • Minimum of 3 years of experience in billing or invoicing, preferably within a SaaS or technology company.
  • Strong analytical and problem-solving skills.
  • Excellent written communication and customer service skills.
  • High level of attention to detail and accuracy.
  • Ability to work independently and manage multiple tasks effectively.
  • Proficiency with invoicing and accounting software (e.g., Chargebee/Maxio, QuickBooks).
  • Familiarity with system administration and basic understanding of API connections or system integrations.
  • Understanding of SaaS business models and revenue recognition principles.
  • Familiarity with revenue recognition standards.
Why Choose Us

At Maximizer, we offer competitive salaries with an RRSP matching program, generous paid vacation and sick days, a powerful laptop, budget for courses, books, and personal development, peer-to-peer recognition and rewards, team building events, happy hours, and off-sites, and parental leave benefits.

We are an equal opportunity employer committed to diversity and inclusion. If you're interested in a career with Maximizer and are committed to striving for excellence, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.