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IT Program Governance Lead
2 months ago
Job Summary
We are seeking a highly experienced and skilled Program Manager to lead our complex IT application development and infrastructure programs and projects. The ideal candidate will have a strong background in IT program governance and project management, with a proven track record of delivering successful projects on time, within budget, and to the required quality standards.
Key Responsibilities
- Develop and implement effective IT strategies to achieve program goals and deliver all the mandates of the business case driving the program.
- Manage complex IT programs and projects, including digital transformation initiatives, multi-year projects with multiple phases and deliverables, and cross-functional dependencies across lines of business.
- Provide program and project management direction and guidance to project teams, adhering to proven project management methodologies, including Scrum agile.
- Ensure program and project delivery is in accordance with standards and best practices defined in CCG's project management framework.
- Monitor the budget, track actual costs monthly, and initiate corrective actions before variances exceed approved thresholds.
- Monitor and respond swiftly to issues, risks, and decisions, escalating issues promptly when necessary.
- Manage project resources in collaboration with functional managers/directors.
- Provide regular status updates to sponsors, stakeholders, steering committee members, and C-level executives regarding progress and emerging issues.
- Keep an eye on the pulse of the program and project team(s) and maintain elevated morale.
Requirements
- Must be a team player with an intrapreneurship mindset.
- Bachelor's degree in computer science or an analytical discipline.
- Master's degree in management or a related discipline is a plus.
- 10-15 years of IT program governance and project management experience.
- Successfully managed and delivered complex IT programs.
- Possess robust program management knowledge, practical technical knowledge, and strong business management skills.
- Solid leader who can rally teams towards the vision, mission, goals of the organization with ease.
- Ability to influence without authority through negotiation, interpersonal skills, and motivation skills.
- Strong ability to inspire others to build high-performance teams and achieve extraordinary results in a fast-paced work culture.
- Exemplary communications skills specifically in communicating complex/technical information to a wide audience.
- Experience with handling steering committee meetings and presenting succinct status to program and project sponsors.
- Ability to multi-task and have resilience in dealing with shifting priorities or operating in an uncertain environment.
- Experienced in creating SOW, managing vendors.
- Excellent foundational skills in project management and planning, using tools such as Microsoft Project, JIRA, etc.
- Strong understanding of technology concepts, including SOA architecture, web services, data exchange standards, mobile development, data warehouse, B2B/B2C systems, etc.
- Project Management Professional (PMP) certification is an asset.
- Program Management Professional (PgMP) certification is an asset.
- Certified Scrum Master designation is an asset.
- Guidewire product knowledge is an asset.
- SAP product knowledge is an asset.
