Program Director

4 weeks ago

Vaughan, Ontario, Canada CAA Club Group Full time
Job Title: Program Manager

Job Summary:

We are seeking a highly skilled Program Manager to lead our complex IT application development and infrastructure programs and projects. The successful candidate will be responsible for creating winning IT strategies, developing innovative solutions, and managing program scope, schedule, budget, quality, and project management plan.

Key Responsibilities:

  • Manage complex IT application development and infrastructure programs and projects
  • Create winning IT strategies to achieve program goals and deliver all mandates of the business case
  • Develop and support innovative solutions to meet business needs and align with existing system architecture capabilities
  • Act as a communications conduit to business stakeholders/partners to ensure program/project fulfillment of business needs
  • Define and be accountable for program scope, schedule, budget, quality, and project management plan
  • Provide program and project management direction and guidance to project teams, adhering to proven project management methodologies
  • Ensure program and project delivery meets standards and best practices defined in CCG's project management framework
  • Monitor budget, track actual costs monthly, and initiate corrective actions before variances exceed approved thresholds
  • Monitor and respond swiftly to issues, risks, and decisions, escalating issues promptly when necessary
  • Manage project resources in collaboration with functional managers/directors
  • Provide regular status updates to sponsors, stakeholders, steering committee members, and C-level executives regarding progress and emerging issues
  • Keep an eye on the pulse of the program and project team(s) and maintain elevated morale

Requirements:

  • Must be a team player with an intrapreneurship mindset
  • Bachelor's degree in computer science or an analytical discipline
  • Master's degree in management or related discipline is nice to have
  • 10-15 years of IT program governance and project management experience
  • Successfully managed and delivered complex IT programs (digital transformation, multi-year, multiple phases/deliverables, with cross-functional dependencies, across lines of businesses)
  • Possess robust program management knowledge, practical technical knowledge, and strong business management skills
  • Solid leader who can rally teams towards the vision, mission, goals of the organization with ease
  • Ability to influence without authority through negotiation, interpersonal skills, and motivation skills
  • Strong ability to inspire others to build high-performance teams and achieve extraordinary results in a fast-paced work culture
  • Exemplary communications skills specifically in communicating complex/technical information to a wide audience
  • Experience with handling steering committee meetings and presenting succinct status to program and project sponsors
  • Ability to multi-task and have resilience in dealing with shifting priorities or operating in an uncertain environment
  • Experienced in creating SOW, managing vendors
  • Excellent foundational skills in project management and planning, using tools such as Microsoft Project, JIRA
  • Strong understanding of technology concepts including SOA architecture, web services, data exchange standards, mobile development, data warehouse, B2B/B2C systems
  • Project Management Professional (PMP) certification an asset
  • Program Management Professional (PgMP) certification an asset
  • Certified Scrum Master designation is an asset
  • Guidewire product knowledge is an asset
  • SAP product knowledge is an asset

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