Operations Manager

3 weeks ago


Niagara Falls, Ontario, Canada Mamma's Inn Full time

Job Summary

Mamma's Inn is seeking a skilled Operations Manager to join our team. As a key member of our staff, you will be responsible for overseeing the daily operations of our hotel, ensuring a seamless and enjoyable experience for our guests.

  • Key Responsibilities
  • Develop and implement effective policies and procedures to maintain a high level of service quality
  • Supervise and train staff to ensure they have the necessary skills to provide excellent customer service
  • Conduct regular performance reviews to ensure staff are meeting expectations
  • Work Environment
  • Fast-paced hotel environment with a focus on customer satisfaction
  • Excellent communication and interpersonal skills are essential
  • Requirements
  • 1-2 years of experience in a supervisory role
  • College diploma or equivalent in a related field

What We Offer

Competitive salary and benefits package, opportunities for career growth and development, and a fun and dynamic work environment.


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